Pro Cool Air respects your privacy and is committed to protecting any personal information you provide when using this website. This Privacy Policy explains how we collect, use, store, and protect your personal data, and outlines your rights under UK data protection law.
By using this website, you agree to the practices described in this policy.
This Privacy Policy applies to:
This website is owned and operated by Pro Cool Air.
Address:
95 Mortimer Street
London
W1W 7GB
Phone: 0345 222 3464
Email: info@procoolair.co.uk
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the details above.
This Privacy Policy applies only to your use of this website. The website may contain links to third-party websites. We do not control how those websites collect or use personal data, and we recommend reviewing their privacy policies before submitting any information to them.
Under UK GDPR and other applicable data protection laws, you have the right to:
If you have a concern about how your data is handled, you may also raise a complaint with the Information Commissioner’s Office (ICO).
Depending on how you interact with the website, we may collect the following information:
Some information is provided directly by you, while other data is collected automatically when you browse the website.
We only process personal data where we have a lawful basis to do so. This may include responding to an enquiry, providing services, complying with legal obligations, or operating within our legitimate business interests.
We may use your data to:
We do not send unsolicited marketing communications, and you can opt out at any time.
We retain personal data only for as long as necessary for the purpose it was collected, including:
Once data is no longer required, it is securely deleted or anonymised.
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
Access to personal data is restricted to authorised individuals who need it for legitimate business purposes.
Personal data is stored securely within the UK or in locations that provide appropriate data protection safeguards.
We do not sell, rent, or trade personal data.
Your data may be shared with trusted third parties only where necessary to:
Any third parties we work with are required to process personal data securely and in accordance with data protection law.
We may also use anonymised data for statistical or analytical purposes.
You can request to:
You may also register with services such as the Telephone Preference Service (TPS) or Mailing Preference Service (MPS) to reduce unsolicited marketing communications.
You may browse most areas of this website without providing personal information. However, certain features, such as enquiry forms, require information to allow us to respond to your request.
You have the right to request a copy of any personal data we hold about you. Requests are provided free of charge and will be responded to within one month.
This website uses cookies to ensure it operates correctly and to improve user experience. Full details on how cookies are used and how you can manage them are available in our Cookie Policy.
This Privacy Policy may be updated from time to time to reflect changes in legislation or business practices. Any updates will be published on this page, and continued use of the website indicates acceptance of the revised policy.
